Shipping Information - Eman Communications
1. Shipping Services:
- We partner with reliable shipping carriers to ensure your products are delivered safely and efficiently.
2. Shipping Areas:
- We ship products nationwide across Nepal. For international shipping queries, please contact our customer service team.
3. Shipping Costs:
- Shipping costs vary depending on the size and weight of the order, as well as the delivery location. Costs will be calculated and displayed at checkout.
4. Processing Time:
- Orders are typically processed within 1 / 2 days Max. Once processed, you will receive a confirmation email with your shipping details and tracking number.
5. Delivery Time:
- The estimated delivery time depends on the shipping method selected and the delivery location. Typically, orders are delivered within 1/2 days after dispatch.
6. Tracking Your Order:
- You can track your order using the tracking number provided in your shipping confirmation email. Visit our tracking page or the carrier's website to monitor the progress of your delivery.
7. Shipping Restrictions:
- Certain items may be subject to shipping restrictions due to size, weight, or legal regulations. We will notify you if there are any issues with your order.
8. Handling Fragile Items:
- We take extra care in packing and shipping fragile items to ensure they arrive in perfect condition.
9. Address Changes:
- If you need to change the delivery address after placing an order, please contact our customer service team as soon as possible. We cannot guarantee address changes for orders that are already dispatched.
10. Missed Deliveries:
- If you miss a delivery, the carrier will leave a notice with instructions for rescheduling or picking up your order.
11. Damaged or Lost Shipments:
- In the unlikely event that your order is damaged during transit or lost, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
12. Customer Service Contact:
- For any shipping-related inquiries or assistance, please contact our customer service team